Daymon

FTFP Report App

Field Team Training Guide

Contents

📱What is the FTFP Report App?🔐Step 1 — Logging In🧭Step 2 — Finding Your Way Around🔍Step 3 — Finding Your Store✅Step 4 — Auditing an Item⚠ī¸Negative Count Corrections📋Step 5 — Not On Shelf? Choose a Reason💰Price Change Audits🔄QC Rejections & Re-audits↩ī¸Carry-Forward Items🖨ī¸PI Label Print List (Pilot Stores)📈Checking Store Progress (Managers)📊Reporting & Analytics (Managers)🚀NPD Speed to Shelf TrackerâŦ†ī¸Uploading Reports (Admin Only)🛠ī¸Tips & Troubleshooting
📱

What is the FTFP Report App?

The FTFP Report App is a mobile-friendly audit tool used by the Daymon team to track in-store product audits. Field staff use it to confirm whether products are on shelf, in backup areas, or flagged for other reasons — with barcode scanning and photo evidence. Managers can monitor store progress, track compliance, and download reports in real time.

🔐

Step 1 — Logging In

Open the app link on your phone or tablet.

  • Enter your registered email address and tap Send Login Link.
  • Check your inbox and click the link to sign in.
  • If you can't log in, contact your administrator to get your account set up.
🔍

Step 3 — Finding Your Store

From the Dashboard (Home):

  1. Use the search bar to type your store name.
  2. Tap the store from the results list.
  3. You'll see all product categories grouped inside the store.

💡 Tap a category to expand it, then tap a BMC group to see individual items. A progress bar shows how many items have been audited.

✅

Step 4 — Auditing an Item

Tap any item in the list to open the audit screen. You'll go through these steps:

1

Is it on the shelf?

Tap YES → scan/confirm barcode → take a photo → done ✅ Tap NO → select a reason from the list below.

2

Barcode Scanning

Use the camera to scan the barcode, or type the barcode number manually if the camera doesn't work. The app checks the scanned barcode matches the product.

3

Take a Photo

Take a clear photo as proof. This is required for on-shelf, backup area, and secondary display items.

⚠ī¸

Negative Count Corrections

⚠ī¸

What are Negative Count Corrections?

Some products are flagged because the system shows a negative stock count — meaning the recorded inventory doesn't match what's physically in the store. These items need special attention to get the counts corrected.

How to identify them:

  • They appear inline within their normal category (not in a separate section).
  • They have an orange left border and a peach-coloured "⚠ Please correct counts" badge.
  • The item description includes a "Correct negative stock counts" instruction.

How to audit them:

  1. Tap the flagged item to open the audit screen.
  2. You'll see an orange banner: "Please correct counts" with the current SOH (stock on hand).
  3. The app asks: "Have you requested for the counts to be corrected?"
  4. Tap YES (green button) if you've asked the store manager to correct the inventory count in the system. The item is marked as a Count Error and an email is automatically sent to the relevant team.
  5. Tap NO (red button) if the counts have not yet been corrected. The item is marked as Outstanding — it stays visible in the store list with an "Outstanding" badge so it can be completed later.

💡 Important: Outstanding items are treated as incomplete — your store cannot reach 100% until all negative correction items are resolved. When you tap YES, a count error email is automatically generated and sent to the relevant managers once your store reaches full completion.

📋

Step 5 — Not On Shelf? Choose a Reason

If a product is not on the shelf, select one of these reasons:

đŸ“Ļ Backup ChecklistProduct is in the back/storeroom — add to checklist and resolve later with a reason code
đŸ“Ļ Backup AreaProduct found in backup — place on shelf, then scan & photo
đŸ”ĸ Incorrect CountSOH count doesn't match what's on the shelf — ask manager to correct counts
đŸĒ§ Secondary DisplayProduct is on a secondary/promotional display — move to primary space, scan & photo
🗑ī¸ Returns / WasteProduct is damaged or returned — get it written up or wasted
🏷ī¸ RTC TableProduct is on the Return to Customer table — take a photo as evidence
đŸšĢ Not Responsible in RegionStore does not stock this product in its region

💡 Backup Checklist items must be resolved with a real reason code before they count as complete. When you're ready, tap the item and choose: Found in backup, Incorrect count, Secondary display, Returns/waste, or Now on shelf.

💰

Price Change Audits

When a price change file is uploaded, affected stores get a purple Price Changes tile in their store list.

How to complete price change audits:

  1. Tap the 💰 Price Changes tile in your store.
  2. You'll see a list of articles with their new prices.
  3. For each item, tap it to open the price change audit screen.
  4. Check if the PI label has been updated to the new price.
  5. Tap "Label Updated ✓" if the price label is correct, or "Label Not Updated" if it still shows the old price.
  6. If the label was not updated, add a short feedback note explaining why.
  7. A photo can be taken as evidence (optional).

💡 Price change items count toward your store's total progress — your store won't reach 100% until all price changes are answered. Unanswered price changes are automatically carried forward to the next week's audit.

↩ Carried items: If you see a "↩ Carried" badge on a price change item, it means this item was left unanswered in a previous audit and has been carried into this week. Please answer it now.

🔄

QC Rejections & Re-audits

After you submit a photo, a QC reviewer checks it. If the photo is rejected, the item is sent back for re-audit.

How to identify rejected items:

  • They appear in a red "Rejected Audits" section at the bottom of your store list.
  • Each item shows the QC rejection reason (e.g. "Photo blurry", "Wrong product", "Barcode not visible").
  • Items carried from a previous audit's rejection show "Carried from previous audit" in red.

How to re-audit:

  1. Tap the rejected item to open the audit screen.
  2. You'll see a red "Re-audit Required" banner with the QC reason.
  3. Follow the normal audit flow — scan the barcode and take a new, clear photo.
  4. The old photo is replaced and the item is resubmitted for QC review.

⚠ī¸ Rejected items are treated as incomplete — your store cannot reach 100% until all rejected items are re-audited with acceptable photos.

↩ī¸

Carry-Forward Items

To save time, items that were audited as on-shelf in a recent audit are automatically approved if they appear again within a threshold window (shown in brackets next to the item name).

How to identify them:

  • They show a "↩ Carried" badge in the item list.
  • They are already counted as complete — you don't need to re-audit them.
  • They are hidden from the visible list until their threshold expires.

💡 Once the threshold expires, the item reappears as pending and needs to be re-audited normally.

🖨ī¸

PI Label Print List (Pilot Stores)

Selected pilot stores (e.g. NC30 - Irene Village Mall) have a PI Label Print List section.

  1. Items needing PI label printing appear in a blue section at the bottom of the store list.
  2. Tap an item and scan or type the barcode to verify it.
  3. Once the PI label has been printed, tap "Confirm Printed".
  4. The item is removed from the audit list.
📈

Checking Store Progress (Managers)

Go to the Progress Tracker tab:

  1. Use the Regional Manager dropdown to filter by RSM.
  2. Use the Field Manager dropdown to drill further.
  3. Each store card shows items done vs total and a colour-coded status badge.

✓ Complete

All items done

In Progress

Audit underway

⏰ Due Soon

< 24 hours left

⚠ Overdue

Past 3-day deadline

Not Started

No items audited

💡 Progress includes price change items and rejected items — a store can only reach 100% when everything is resolved, including negative count corrections and PI label prints.

📊

Reporting & Analytics (Managers)

The Dashboard links to several reporting tools:

📊 ReportingMulti-week KPI cards with item drill-downs and Excel exports
💰 Price Change DashboardLabel updated vs not updated across regions, FMs and stores
🚀 NPD Speed to ShelfDays from launch to the first on-shelf scan for new products
📈 Compliance TrackerTrack responses by reason code across stores and weeks
📋 Summary ReportExcel/PDF export filterable by region, store, supplier, and product
đŸĒ Supplier DashboardMulti-select filters with summary metrics and paginated items
⏱ī¸ Weekly Completion TimesAverage audit duration per store as charts and lists
🗓ī¸ Implementation TimelineProject history and roadmap (admin only)
đŸ“Ļ Week ExportDownload a full week as a JSON file for the external dashboard (admin only)
🚀

NPD Speed to Shelf Tracker

New products (NPDs) are tracked to see how many days they take to reach the shelf after launch. Open it from the Reporting page with the 🚀 NPD Speed to Shelf button.

How it works:

  1. An admin uploads the NPD list (article number, description and launch date) on the tracker page.
  2. The app scans recent store audits and finds the first on-shelf scan for each article.
  3. Days to shelf is that scan date minus the launch date.
  4. Press Recalculate (admins) once a new week has been audited to refresh the results.

What the statuses mean:

✅ On ShelfConfirmed on shelf after launch — the days-to-shelf figure is final
🛒 On shelf at launchAlready recorded on shelf before the launch date
âŗ Not confirmedNo on-shelf scan found yet — a store still has to audit it
🔄 Not calculatedWaiting to be worked out — press Recalculate

💡 The scorecard at the top shows articles tracked, confirmed, awaiting confirmation, average and median days to shelf, and how many reached the shelf within 7 days. Use the search, sort and Export Excel controls on the table below the scorecard.

âŦ†ī¸

Uploading Reports (Admin Only)

Uploads are admin only and desktop only. The Upload tab opens the weekly SMFR report; the other batches are reached from the Dashboard header tiles:

📄 SMFR ReportWeekly store audit Excel file — creates the main audit with all items
💰 Price ChangesPrice change Excel — creates price change audit items for affected stores
➕ Additional ProductsExtra articles to inject mid-audit as pending items
⚠ī¸ Negative CorrectionsNegative count correction file — flags items for count verification
đŸšĢ Discontinued LinesDiscontinued lines with positive SOH — flagged for the auditor to confirm

⚠ī¸ Only admins should upload files. Wait for all batches to complete — do not close the app during upload.

🛠ī¸

Tips & Troubleshooting

❓ Can't log in

→ Contact your admin to check your account is registered.

❓ Store not showing

→ Make sure the correct report has been uploaded for the current week.

❓ Camera not working

→ Use manual barcode entry by typing the number instead of scanning.

❓ App shows 'App Update in Progress'

→ Admins are updating the app. Wait a moment and check back shortly.

❓ Item shows '↩ Carried'

→ This item was audited as on-shelf recently and was auto-approved within the threshold window. No action needed.

❓ Item shows '⚠ Re-audit Required'

→ QC rejected your photo. Tap the item, read the reason, and take a new clear photo.

❓ Item shows '⚠ Please correct counts'

→ This is a negative count correction. Ask the store manager to correct the inventory count, then tap YES. If not yet corrected, tap NO — it stays as Outstanding.

❓ Item shows 'Outstanding'

→ You marked this negative correction as not yet corrected. Come back and tap YES once the manager has corrected the count.

❓ Store stuck at less than 100%

→ Check for rejected items, backup checklist items, price changes, or outstanding negative corrections — all must be resolved to reach 100%.

❓ Price change shows '↩ Carried'

→ This price change was unanswered in a previous audit and has been carried forward. Please answer it now.

❓ NPD article shows 'Not confirmed'

→ No on-shelf scan has been found since its launch yet. An admin can press Recalculate on the NPD tracker once a store has audited it.

For access issues, contact your system administrator.

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